What is the core sequence of the Pendleton feedback model?

• A. Areas for improvement, strengths, suggested changes.
• B. Strengths first, then areas for improvement, followed by suggested changes.
• C. Strengths, suggested changes, areas for improvement.
• D. Suggested changes, strengths, areas for improvement.

Answer: (B)

The idea behind Pendleton feedback is to structure the discussion so the learner starts by highlighting what went well, then considers what could be improved, and finally works out concrete changes to make. This order helps keep the conversation constructive: starting with strengths boosts confidence and invites the learner to reflect on effective actions, which makes it easier to discuss areas for improvement without defensiveness. Once strengths are acknowledged, talking about what could be improved feels collaborative rather than punitive, setting up a practical plan. The final step, outlining specific changes or actions, gives a clear path for development that both learner and supervisor can agree on. Sequences that begin with weaknesses or push for changes before identifying improvements tend to constrain reflection and make the feedback feel harder to act on.